We are proud to get Certified as Great Place to Work ‘2024
Who are we?
Home Bazaar Services Pvt Ltd is India’s leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client’s requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai’s best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India.
What is our requirement?
Role: Senior Process Trainer
Job Location : Vashi
Experience : 5 Years to 8 Years
Key Responsibilities:
- Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success.
- Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers.
- Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures.
- Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution.
- Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls.
- Work closely with sales managers to identify skill gaps and develop customized training interventions.
- Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas.
Qualifications:
- Bachelor’s degree in any discipline (Training certification is a plus)
- 36 years of experience as a Sales Trainer or similar role
- Proven experience in conducting classroom, virtual, and on-the-floor training session
- Strong knowledge of sales techniques and call center dynamics
- Excellent communication, presentation, and interpersonal skills
- Proficiency in MS Office and basic training tools (PPT, LMS, etc.)
How to Apply?
For Better Opportunity Share your Resume on priya.verma@homebazaar.com