Who are we?
For the purpose of exploring a potential career opportunity with us Home Bazaar Service Pvt. Ltd. is the leading Property Advisor in India which have tuned and upgraded with each and every scratch of the real estate sector. With the past experience and immense exposure in this service, we understand the needs of customers and strive hard to meet the same. With the help of most experienced support system, Home Bazaar Service Pvt. Ltd. has gone a long way to achieving success in a short span of time. We have also been awarded the best winning property service company in Navi Mumbai for Quarter 2013. We market our projects through our brand Homebazaar.com . more details please visit our company websites: www.homebazaar.com
- Responsible to interact with client to solve their queries.
- Coordinate between clients and sales team for site visit and fulfil requirement of clients.
- Timely follow up with the issues of clients.
- Provide feedback of the client to seniors.
- Keep time to time record of client’s status
- Solve issues of clients on calls as well as on emails.
Desired Candidate Profile:
- Female candidates required.
- Candidate should have minimum 1 to 5 years of good experience in Post sales/Customer Services Activities, working knowledge with any industry.
- Providing end to end after-sale service to our client.
- Ensure outstanding customer satisfaction by maintaining strong working relationships with them.
- Continuous follow up with the potential clients in a systematic manner.
- Follow up for post-sales service issues and also to explore new business opportunities with allocated existing clients.
- Strong follow-up with the sales team to maintain a good relationship with the client and take the feedback from them.
- Maintaining a strong relationship with a client and advising them on issues related to the product and offering solutions on the same.
- Sustaining and growing the relationships which translate to a growth in revenue for the company.
- Collect & maintain the customer data properly and ensure timely follow up with the customers as and when required.
- To adopt and implement a strong system to ensure proper and timely query handling, issue resolution, data tracking and feedback.
- Experience at working both independently and in a team-oriented, collaborative environment is essential
- Capacity to flourish in a competitive environment.
What is our expectation?
- Excellent communication skills.
- Good knowledge about all the locations of Mumbai.
- Must have good analytical skills
- Someone who enjoys dealing with customers on call.
- High levels of passion and ownership.